Rob Peng, A technical support representative who is responsible for technical expertise on a subject or technology in particular via phone, emails, remote access or in person if required.
He has been serving Screenage for many years. He got many technical and analytical skills like Ability to Learn New Software and Hardware. Active Listening. Adaptability. Analysis of Technical Issues. Application Support. Assessing Customer Support Needs. Attention to Detail. Case Notes.
Rob Peng, Technical support engineer who provide troubleshooting and tech support services to a wide range of internal and external clients across the world.