OUR SERVICE

Be based on our rich experience engineer team and high skill artificer, we are not only can provide our standard product like digital signage, video wall, outdoor kiosk, ultra stretched screen, high brightness screen etc, but also can provide customization service to our clients as well. Please free to contact our sales, if you need support on it.

• Product components recommendation
• Product material and solution recommendation
• Designing be based on the concept from clients
• Effect picture would be provide before production

We believe strong sales pipeline depends on allocating the right resources to the right places at the right time. And a robust pre-sales process can help you do just that.

In order to provide our customers with more market-competitive products and solutions, we provide all our customers with FREE pre-sale consulting services. Please provide your specific project requirements, bidding documents or product specifications to our sales team, and our team will provide you with a complete competitive quotation plan within 24 working hours.

• Industry Information.
• Market research & Product research.
• Consulting Services.
• Project Recommendation Service.
• Animation image and drawing for OEM & ODM

After-sales service, sometimes called After sales support refers to various processes which make sure customers are satisfied with the products and services of the organization. After-sales service is any support provided to a customer after the product or service has already been purchased. The needs and demands of the customers must be fulfilled for them to spread positive word of mouth. In the current scenario, positive word of mouth plays an important role in promoting brands and products. After-sales service makes sure products and services meet or surpass the expectations of the customer

• We provide a one-year default warranty from the date of delivery, but 2 to 3 years warranty period is also available, please request the right warranty period be based on your demand.
• We provide free after sales service assistant to our product for life-time.
• For the Natural damage or any defect product cause by Design, Engineering, Production or Technology, we would provide FREE replacement of components.
• For the default product with man-made, natural disaster we would provide replacement of components with reasonable cost.
• Proof of purchase is mandatory to claim warranty.